In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
All booking cancellations will result in a $10 fee.
No refunds on purchases made at vending events. Exchanges are permitted if the item is returned undamaged and/or unused. Exchanged items must be equal value.
Any jewelry damaged can be repaired or replaced if 90% of the damaged jewelry contents are returned. No refunds or exchanges will be permitted.
Orders are shipped within 3-5 days. Weekend orders are shipped the following Tuesday.
Ankh Queens Crafts and Gems is not responsible for lost or undelivered shipped orders.
All custom work takes 4 weeks to complete.
Note: If you are gifting someone with one of my unique pieces, please order ahead of time.
Prices and policies are subject to change. Please view policies for website purchases, they may vary.